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TERMS AND CONDITIONS OF SERVICE

1. The Services. The Company will perform the cleaning work specified on the front of this Agreement (the “Services”) in a manner intended to obtain the best results achievable in light of the condition of the items being cleaned. The nature of some spots makes it impossible to restore original color or texture. Sometimes spots appear more visible after a general cleaning of the material. Some spots cannot be removed, and spotting work on tough stains (including, but not limited to, rust, red wine, certain liquor, ink, cosmetics and coffee) is performed at customer’s sole risk. Permanent characteristics of carpeting (such as fluffing, blooming, pile shading) cannot be changed by and may become more visible as a result of cleaning. The colorfastness of fabric, leather and other materials depends on the material and the dyes used in manufacturing; consequently cleaning may result in some loss of color. Backing, lining and other materials and processes used in manufacturing carpet and furniture may cause adverse impacts on the item when cleaned, including but not limited to shrinkage, and the Company has no way of determining in advance whether such adverse impacts will occur. Pet damage and resulting odor cannot be removed without proper treatment of all affected areas, including both sides of carpet and pad and the subfloor. By signing this agreement Customer accepts the risks described in this paragraph 1 and waives all claims against Company arising from those matters.

2. Warranty, Remedies and Limitations of Liability. Company warrants that the Services will be performed in a workmanlike manner according to standard practices in the cleaning industry, and will meet Company’s specifications. Company makes no other warranty with regard to the Services. If any Service fails to comply with said warranty, Company will re-perform the Service at Company’s expense so that it complies with said warranty. The obligations of Company under this paragraph 2 constitute Customer’s only remedies for any breach of this Agreement by Company and for any other claims that Customer may have against Company with respect to the Services. Company’s liability (whether in tort, contract or otherwise, and notwithstanding any fault, negligence, strict liability or product liability of Company) with regard to the Services will not exceed the compensation received by Company from Customer with respect to the Services. CUSTOMER WAIVES AND RELEASES ALL RIGHTS AND REMEDIES OF CUSTOMER, AND ALL WARRANTIES, OBLIGATIONS AND LIABILITIES OF Company, EXPRESS OR IMPLIED, EXCEPT THOSE SPECIFICALLY SET FORTH IN THIS PARAGRAPH 2, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE AND CLAIM FOR ANY CONSEQUENTIAL DAMAGES.

3. Indemnification and Hold Harmless. Customer will defend, indemnify and hold harmless Company from all liability, claims, damage, losses and expenses, whether direct, indirect or consequential (including, but not limited to attorney's and consultant's fees and other expenses of litigation or arbitration) arising out of performance of the Services to the extent and in the percentage the same is caused, or alleged to be caused, by Customer’s act or omission, Customer’s pet or the condition of Customer’s property; provided that this paragraph does not require Customer to defend, indemnify or hold harmless the Company from the sole negligence of Company or its agents.

4. Entire Agreement. This Agreement sets forth the entire Agreement of the parties regarding the Services, and any other agreement, representation, or understanding, verbal or otherwise, relating to the Services is hereby superseded. This Agreement may be waived, changed, modified, or amended only in writing signed by Customer and Company. If any provision of this Agreement is in conflict with any statute or rule of law, such provision shall be deemed modified to be in conformance with said statute or rule of law.

5. Payment, Attorney Fees. Payment in full of the amount specified on the front of this Agreement is due at the time of Service. If payment is not made at the time of Service, payment is required immediately upon receipt of Company’s invoice unless other arrangements have been made with the Company in advance in writing. If payment in full is not made within 30 days of Service (i) all discounts will become void automatically, and (ii) the amount due will incur interest charges of one and one-half percent (1½%) per month (18% per annum). Customer will pay Company $50 for each dishonored check. Customer will be responsible for all costs and expenses incurred to collect past due amounts, including collection agency fees, reasonable attorney's fees, and costs of alternative dispute resolution, judicial litigation, bankruptcy, receivership, and/or appeal. All sales are final.

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  • Choose the Carpet Cleaners that Tony Russell Trusts!

  • We are Rotovac Certified Technicians

    Rotovac - Professional Carpet Cleaning Equipment
  • Tubro Used 100% Natural Products

    Natural 100% - Green Cleaners
  • All of our Cleaning Supplies are Pet Safe

    Pet Friendly
  • We Are ICR Certified

    Institute Certification of Inspection Cleaning and Restoration
  • Our Products are Environmentally Friendly

    Eco Friendly